Shipping Policy

We aim to ship all orders within 1-3 days, sometimes this can be slightly delayed due to unforeseen circumstances but customers will be notified. We ship using Royal Mail & DPD, there are several selections at cart, please select carefully based on your needs.

We give you estimated arrival times, these are estimates and delays in shipments are not Glisten Cosmetics responsibility, and you will not be refunded your shipping due to slight delays. The estimated time given only starts when item(s) have been shipped and you receive your shipping notification.

For domestic shipping, 48 hour is more than adequate to get your item(s) within good time. For international shipping, tracked or speed shipping is the best to select if you want to ensure your product arrives within a good time, but this comes at a slight cost. This is why we give other options for shipping. Our standard shipping option DOES NOT COME WITH TRACKING, we will not be able to provide you with a tracking number, it’s a case of waiting for the item(s) to arrive.
Shipping times given at checkout are guided average times, if you select Standard shipping please wait 30 working days before contacting us if a package hasn’t arrived.

If a package does go missing, please do not worry, we will do everything we can to get your package to you. We pride ourselves in customer service and wouldn’t like anyone to be out of pocket!